Return & Refund Policy

Returns

We accept returns within 7 days from the date of purchase. To be eligible for a return, your item must be unused, unopened, safety-sealed, and in its original premium packaging.

Due to safety, hygiene, and the perishable nature of our artisan agricultural and cosmetic infusions, we cannot accept returns on items that have been opened, unsealed, or partially consumed.

Refunds & Exchanges

Once we receive and inspect your returned item, we will approve the refund. We offer a no-questions-asked refund policy for items returned in their original condition. Approved refunds will be processed automatically back to your original payment method within 3 to 5 business days, excluding the initial shipping fees.

If you wish to exchange your unopened item for a different blend, please reach out to us within 7 days of delivery.

Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately at info@veyara.lk or +94 76 998 3539 with a photo of the damage. We will promptly issue a full refund or arrange a replacement at no extra cost to you.

Return Shipping

You are responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., incorrect or damaged item shipped).